Consumer Credit of Des Moines is a nonprofit credit counseling agency that has been
helping individuals and families since 1987. We offer free and confidential budget and
debt counseling to help clients understand their financial options and make a plan for
moving forward.
Our History
Consumer Credit of Des Moines was founded in April 1987 by Tom and Lee Ann Coates and
Carl and Nancy Coates. What began as a local organization has grown to become Iowa’s
largest credit counseling service.
For nearly four decades, we have helped clients review their budgets, manage debt, and
work toward greater financial stability.
How We Help
Our certified credit counselors work with clients to review their income, expenses, debts, and
financial goals. Counseling is free and confidential, and there is no obligation to enroll in
a debt management program.
Depending on the client’s situation, a debt management program may help repay unsecured debts
through one monthly payment. Benefits may include lower interest rates, lower required monthly
payments, stopping late and over-limit fees, and fewer collection calls.
A debt management program may also provide an alternative to bankruptcy for some clients.
Every financial situation is different, and our counselors explain the available options so
clients can make an informed decision.
Standards You Can Trust
Consumer Credit of Des Moines is committed to providing professional and responsible credit
counseling services.
- Member of the National Foundation for Credit Counseling
- Member of the Financial Counseling Association of America
- ISO 9001:2015 certified
- A+ rating with the Better Business Bureau of Greater Iowa
- Annual independent financial audits
Our Commitment
Our goal is to provide clear information, practical guidance, and personalized support. We
want each client to leave counseling with a better understanding of their finances and the
steps they can take next.
Talk With a Counselor
Call 800-955-5765 or
schedule an appointment online.