About Us

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Clarence has been a Certified Credit Counselor with us for 19 years. Clarence has a wide background including working in the Iowa Department of Justice as the Fiscal Officer and as an Investigator. Clarence also operated a small business for several years. Clarence and his wife have four children, three boys and a daughter, that keep them busy with several school related events including music concerts and sports throughout the year. Clarence’s greatest sense of satisfaction is in helping people through complicated and difficult financial problems.


Rich has been a Certified Credit Counselor with us for 11 years. In Rich’s previous job roles he has served as an Underwriting Manager and in Risk Assessment. Rich and his wife enjoy spending time with their four daughters and two son-in-laws. In Rich’s spare time he can be found doing outdoor activities of bike riding and golf. Rich’s passion for counseling is in assisting Clients one-on-one to establish strong personal budget disciplines.


Linda Jacob is a Certified Financial Planner ® and an Accredited Financial Counselor ®. Linda began working in the banking industry in high school. She put herself through college, and eventually become an Officer of a multi-million dollar bank. It wasn’t until she moved to the Trust department that Linda realized her love of helping people with their money. After three years of growing assets for her clients, her true purpose in life became clear. She was put on earth to help everyone become successful money managers, helping them get out of debt and reach their financial goals.

Linda is a member of Financial Planning Association and the Association for Financial Counseling, Planning and Education. When Linda isn’t working, she enjoys cooking, golfing, and reading.


Jeff has been a Certified Credit Counselor with us since August of 2018. In Jeff’s previous roles he has served as a Vice President of Operations, Manager of Fraud Investigations and as an Underwriting Manager, all in the field of Residential Mortgage Lending, retiring from this career in the spring of 2018.

Jeff and his wife enjoy spending time with their son and daughter, their respective spouses and three grandchildren.

In his personal time, Jeff enjoys playing golf, hiking and reading.

Jeff appreciates the opportunity to provide personalized service to individuals seeking to improve their financial situation, through budgeting, consultation and debt management solutions.


Clare Long is an Accredited Financial Counselor ® who began working with Consumer Credit in December of 2017. Clare began working as a Career Counselor for the Soldier for Life Transition Assistance Program in 2013 and progressed to a financial counselor role the following year. After realizing the joy of helping service members and their families reach attainable financial goals, Clare has continued her passion of financial education through credit counseling at Consumer Credit. Some of Clare’s favorite past times are running, swing dancing and learning to garden.