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Rod Carrott is a Certified Credit Counselor who has been with us since October 2019. Prior to Consumer Credit, Rod worked in the Real Estate Mortgage Lending industry. He managed departments in underwriting, processing, legal, quality control, and forensic loan review. Rod retired from the Real Estate Mortgage industry in 2019. He was seeking a part-time role to assist individuals with their finances more directly and Consumer Credit was a great fit for his new role. Rod and his wife have three married children. He enjoys spending as much time as possible with his wife and their grandchildren! Rod also enjoys cheering on the Iowa Hawkeyes, the Kansas City Chiefs, and the St Louis Cardinals and continues to follow all sports in his leisure time.


Alli has been a Certified Credit Counselor with us since 2020. Alli graduated from ISU in 2006 in Finance. She worked part time for US Bank for 10+ years and stayed home with her kids for 13 years. Alli grew up in Boone, Iowa, and now calls Norwalk home with her husband and 3 children. Alli shares her home with 2 dogs, Daisy the mini Labradoodle and Lucy the mini Bernedoodle. In her free time, she enjoys going to ISU Football games with family/friends, outdoor walks, and traveling. Alli was looking for a position where she could help people with their finances, debts, and budgeting, and she has a passion for helping others.


Teresa has been a Certified Credit Counselor with us since November 2021. Teresa graduated from ISU in 2001 in Finance. Prior to Consumer Credit she worked in the Property and Casualty Insurance industry as a Compliance Manager as well as in the Product development and underwriting fields. She has also worked as a Financial Planning Associate and Financial Coach for many years. Teresa grew up in Sioux City, Iowa and has lived in West Des Moines, Iowa for the past 20 years with her husband and 2 kids. In her free time, she enjoys ISU Football and basketball games and watching her kids in their sporting and dance events. Teresa’s passion is to help others feel empowered in the area of their finances and to provide support and encouragement along the way.

Rich Piatt

Rich Piatt has been a Certified Credit Counselor with us since May of 2012. He took a short break from credit counseling when he retired several years ago, but we are pleased that he has returned to counsel for us part-time. Previous to working at Consumer Credit, Rich managed an underwriting team for construction equipment and served as a Risk Manager. Rich earned his undergraduate degree in Business Administration and a Masters in Finance from St. Ambrose University. Rich enjoys assisting individuals through financial challenges and continues to present to groups on money management. Outside of work Rich enjoys spending time with his grandchildren, fishing, and golf.

Mike Hurt

Mike is the newest addition to our Credit Counseling Team. He joined our staff in August 2023. Mike has worked in the Mortgage Industry for the last 18 years in a number of diverse roles, mostly related to Underwriting. Other career experiences were in Mediation, Auditing, Loss Prevention and Home Retention. Mike has also worked for a financial company as a Loan Officer and Branch Manager, and he was a small business owner. He has been married for 21 years, and has two teenage daughters, which take up most of his time with sports and activities. Since he grew up just outside of Iowa City, he is an avid Hawk fan. Mike also is an Adult youth group leader for a local church. His many years in the financial services sector will add value to his role of Credit Counselor.