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Behind the Scenes: How We Work with Creditors on Your Behalf
Posted 7/15/2025 by Lisa Ohnemus

When you join a debt management program with Consumer Credit of Des Moines, one of the biggest benefits is that you don’t have to handle your creditors yourself. We take care of that for you and help reduce the stress of managing multiple accounts.

Here’s what happens after you enroll:

1. We reach out to your creditors

Once your accounts are added to the program, we contact each creditor and send a proposal. This includes a new payment plan based on your budget, often with lower interest rates, waived fees, and one monthly payment made through us.

2. We work to get you the best terms

Many creditors have guidelines for working with debt management programs, but we still do our part to secure the most manageable repayment terms possible.

3. We simplify your payments

Instead of keeping track of multiple bills, you make one monthly payment to us. We divide it and send it to your creditors. This helps you stay organized and avoid missed payments.

4. We monitor your progress

We keep track of how your plan is going. If your income changes, we’ll go over your options and adjust if needed.

5. We're here to support you

Whether you have questions about a creditor’s response or need help reading a statement, we're just a phone call or email away.

Helping You Move Forward

Managing debt can feel overwhelming, but you don’t have to navigate it by yourself. We’re here to guide you, handle the details, and support your progress every step of the way.

If you're considering a debt management plan, call us at 800-955-5765 or schedule a free consultation online at www.consumercredit-dm.com. We’re ready when you are.

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