Our History

Tom and Lee Ann Coates, together with his parents, Carl and Nancy Coates, founded Consumer Credit in April of 1987. From the start they set the standard for high quality credit counseling and customer service. Under their leadership and vision, within five years Consumer Credit of Des Moines had grown into the largest credit counseling service in the state of Iowa.

In 1993 Consumer Credit expanded beyond the city limits of Des Moines to offer credit counseling in a branch office in Davenport, Iowa. Since that time, Consumer Credit has reached out to offer credit counseling in eight different Iowa cities over the years, and now provide telephone counseling to families in 36 states and to overseas U.S. Military men and women.

Due to rising consumer debt, an increasing number of U.S. families are seeking the assistance of credit counseling services. It is our intent to stand out within this industry as an agency that believes we are personally accountable for providing prompt, accurate and efficient service to our clients.